- "In the last 20 years our business has changed considerably…and as the focus of our business has changed, Bird Luckin have moved with us."
Alex Tanner, George Tanner (Shalford) Ltd - "Bird Luckin has looked after us incredibly well for over 60 years, they are pro-active and innovational - meeting all our needs to help us achieve our aims."
Richard Stubbings, Cliffords Limited - "I can honestly say that Bird Luckin are the best firm of accountants and auditors I have ever dealt with - and I don't say that lightly!"
Colin Webb, Walthamstow Stadium - "It's important for us to know that we will always be able to contact the right people to give us the right advice and support."
Jane Bennett, Bennetts Funeral Directors - "Although we deal mainly with one Partner … we also know that if we need to contact someone else who is a specialist in another area, we can get the advice we need quickly and easily"
Jeremy Ruggles, J.S. Wright & Sons Ltd - "Bird Luckin got us to a stage which would have taken us months - if not years - to reach on our own, and they got us there in a matter of weeks"
Matthew Sullivan, SNC Ltd - "You can be a good accountant, but if you don't have an understanding of the industry it can be very difficult. "There are two or three people we have regular contact with at Bird Luckin who know our business well, and it makes a difference.""
Robert Church, W A Church (Bures) Ltd - "The work which Bird Luckin has done for Boddingtons over the past few months has helped shape our future direction for the better."
John Warner, Chief Executive, Boddingtons Ltd - "Bird Luckin has acted for us since our inception 10 years ago. They have a very 'can do' yet highly professional attitude - we are very appreciative of their support and advice over the years."
Marlon Fox, Outlook Property Ltd
The Corporate Telephone Preference Service
What are the regulations?
The Corporate Telephone Preference Service was set up following the publication of the Privacy and Electronic Communications Regulations.
What do they cover?
Limited companies and all partnerships are entitled to register their telephone number(s) on the Telephone Preference Service register, in order to block unsolicited telemarketing calls.
Up to this point, only residential numbers, or those of sole traders and some partnerships could be entered on the register.
The regulations apply to both existing customers and non-customers.
What they mean for your business?
The new regulations mean that anyone making unsolicited promotional and/or fundraising calls to any business must check all numbers against the TPS list. Failure to do so could result in a fine.
Businesses and organisations must also ensure that they do not call corporate subscribers who have notified them that unsolicited calls are unwelcome.
Firms wishing to register their number(s) with the TPS must do so in writing, and registration is renewable on an annual basis.
Action to take
You should ensure that your telemarketing list is checked against the TPS registered numbers, and that your in-house 'do not call' list is kept up-to-date. Make sure that all telesales and customer service staff are aware of the new telemarketing requirements.
Useful websites
The Information Commissioner's Office www.informationcommissioner.gov.uk
Telephone preference service www.tpsonline.org.uk