- "In the last 20 years our business has changed considerably…and as the focus of our business has changed, Bird Luckin have moved with us."
Alex Tanner, George Tanner (Shalford) Ltd - "Bird Luckin has looked after us incredibly well for over 60 years, they are pro-active and innovational - meeting all our needs to help us achieve our aims."
Richard Stubbings, Cliffords Limited - "I can honestly say that Bird Luckin are the best firm of accountants and auditors I have ever dealt with - and I don't say that lightly!"
Colin Webb, Walthamstow Stadium - "It's important for us to know that we will always be able to contact the right people to give us the right advice and support."
Jane Bennett, Bennetts Funeral Directors - "Although we deal mainly with one Partner … we also know that if we need to contact someone else who is a specialist in another area, we can get the advice we need quickly and easily"
Jeremy Ruggles, J.S. Wright & Sons Ltd - "Bird Luckin got us to a stage which would have taken us months - if not years - to reach on our own, and they got us there in a matter of weeks"
Matthew Sullivan, SNC Ltd - "You can be a good accountant, but if you don't have an understanding of the industry it can be very difficult. "There are two or three people we have regular contact with at Bird Luckin who know our business well, and it makes a difference.""
Robert Church, W A Church (Bures) Ltd - "The work which Bird Luckin has done for Boddingtons over the past few months has helped shape our future direction for the better."
John Warner, Chief Executive, Boddingtons Ltd - "Bird Luckin has acted for us since our inception 10 years ago. They have a very 'can do' yet highly professional attitude - we are very appreciative of their support and advice over the years."
Marlon Fox, Outlook Property Ltd
E-commerce - legal obligations
Contracts that govern sales made via the internet should cover a number of areas.
Any terms and conditions must, of course, be relevant to the business in which the firm is engaged. But, in general, e-commerce contracts should include: a description of the items or the services that are being sold; the price of the items or the services that are being sold; how payments for those goods or services are to be made; where, when and how any goods are to be delivered; the rights of both the seller and the buyer to cancel the contract; limitation of liability; confidentiality, in the case of contracts that are sensitive in nature; and, given that internet trade can be international, an indication of the laws of which country apply to the contract.
It is important to remember that the Consumer Protection Act of 1987 and the Unfair Terms and Consumer Contracts Regulations of 1999 apply to any goods that are sold online. That is why any information provided online about the price of goods or services or facilities must not be misleading. To give misleading information is an offence.
A business should consult its legal advisers or take professional advice before drawing up terms and conditions that cover online trading.