- "In the last 20 years our business has changed considerably…and as the focus of our business has changed, Bird Luckin have moved with us."
Alex Tanner, George Tanner (Shalford) Ltd - "Bird Luckin has looked after us incredibly well for over 60 years, they are pro-active and innovational - meeting all our needs to help us achieve our aims."
Richard Stubbings, Cliffords Limited - "I can honestly say that Bird Luckin are the best firm of accountants and auditors I have ever dealt with - and I don't say that lightly!"
Colin Webb, Walthamstow Stadium - "It's important for us to know that we will always be able to contact the right people to give us the right advice and support."
Jane Bennett, Bennetts Funeral Directors - "Although we deal mainly with one Partner … we also know that if we need to contact someone else who is a specialist in another area, we can get the advice we need quickly and easily"
Jeremy Ruggles, J.S. Wright & Sons Ltd - "Bird Luckin got us to a stage which would have taken us months - if not years - to reach on our own, and they got us there in a matter of weeks"
Matthew Sullivan, SNC Ltd - "You can be a good accountant, but if you don't have an understanding of the industry it can be very difficult. "There are two or three people we have regular contact with at Bird Luckin who know our business well, and it makes a difference.""
Robert Church, W A Church (Bures) Ltd - "The work which Bird Luckin has done for Boddingtons over the past few months has helped shape our future direction for the better."
John Warner, Chief Executive, Boddingtons Ltd - "Bird Luckin has acted for us since our inception 10 years ago. They have a very 'can do' yet highly professional attitude - we are very appreciative of their support and advice over the years."
Marlon Fox, Outlook Property Ltd
Key features to consider on your website
Buying into e-commerce
Before buying an e-commerce software package, check that it has the following features:
Most packages will provide a 'shopping trolley' or 'shopping cart' facility in which the customer's purchases can be stored while they continue browsing for other products. At the end of the visit the customer enters a 'checkout' page, where they confirm the purchases in the trolley, and then pay. You will also want to ensure that some form of secure payment facility is included.
These have to work faultlessly. Web users often order online because they expect the process to be quick and easy. Hence it is imperative that they are not expected to go back into order forms, start the process again, or have to follow up their online order.
What's new
A 'What's New' section can apply to firm news, new products or improvements in existing products and services. Many successful websites have learnt that web users readily buy into the concept of news - where they receive refreshed content each day, or if necessary, throughout the day.
Contact
Do not forget a link with your contact details. These could be bracketed under a 'Help,' 'Contact Us' or 'Further information' section.