- "In the last 20 years our business has changed considerably…and as the focus of our business has changed, Bird Luckin have moved with us."
Alex Tanner, George Tanner (Shalford) Ltd - "Bird Luckin has looked after us incredibly well for over 60 years, they are pro-active and innovational - meeting all our needs to help us achieve our aims."
Richard Stubbings, Cliffords Limited - "I can honestly say that Bird Luckin are the best firm of accountants and auditors I have ever dealt with - and I don't say that lightly!"
Colin Webb, Walthamstow Stadium - "It's important for us to know that we will always be able to contact the right people to give us the right advice and support."
Jane Bennett, Bennetts Funeral Directors - "Although we deal mainly with one Partner … we also know that if we need to contact someone else who is a specialist in another area, we can get the advice we need quickly and easily"
Jeremy Ruggles, J.S. Wright & Sons Ltd - "Bird Luckin got us to a stage which would have taken us months - if not years - to reach on our own, and they got us there in a matter of weeks"
Matthew Sullivan, SNC Ltd - "You can be a good accountant, but if you don't have an understanding of the industry it can be very difficult. "There are two or three people we have regular contact with at Bird Luckin who know our business well, and it makes a difference.""
Robert Church, W A Church (Bures) Ltd - "The work which Bird Luckin has done for Boddingtons over the past few months has helped shape our future direction for the better."
John Warner, Chief Executive, Boddingtons Ltd - "Bird Luckin has acted for us since our inception 10 years ago. They have a very 'can do' yet highly professional attitude - we are very appreciative of their support and advice over the years."
Marlon Fox, Outlook Property Ltd
Janis Osborne
Director
As a Director at Bird Luckin's Chelmsford office, Janis Osborne believes that the firm's personal approach to building long term relationships with clients is essential in meeting those clients' needs.
Having joined the firm in 1987, becoming a Partner in 1999, Janis has built up a strong portfolio of small and medium sized businesses, many of which are family owned and run, including a number of clients from the farming community.
"Advising on business and tax matters is not always clear-cut - it needs tailoring to the client's personal circumstances and aspirations to arrive at what's right for the client. For many of my clients it is therefore essential that they are able to talk to me directly, but also with the knowledge that I can call upon appropriate specialists within the Bird Luckin Team to provide the right advice," said Janis.
"The fact that we are a 'one-stop shop', that we can help our clients with almost anything, helps us to build those long term relationships, and to provide the best level of customer service."
In addition to looking after her clients, Janis is involved in the management of Bird Luckin as the Director responsible for the firm's overall staffing matters. Working with a team of about 90 people, Janis has gained a valuable insight into some of the employment issues that her own clients may face.
"My role within Bird Luckin has given me a good understanding of some of the potentially difficult issues faced by clients in relation to employment," said Janis.